Shipping Policy
Last Updated: September 4, 2026
At EXOTICS ARVIND LLC, we are committed to providing a simple and reliable shipping experience for every order placed through our website.
1. Order Processing
Orders are processed after successful payment confirmation.
Processing time may vary depending on product availability and order volume. Once your order has been processed and shipped, you will receive shipping information when tracking is available.
2. Delivery Time
Our standard estimated delivery time is:
7–9 BUSINESS DAYS
Delivery times are estimates and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other circumstances beyond our reasonable control.
3. Shipping Costs
Applicable shipping costs are displayed during checkout before you complete your purchase.
Shipping charges may vary depending on the destination, package size, weight, and shipping method available for your order.
4. Order Tracking
When tracking information is available, it will be provided to the email address associated with your order.
You can use the tracking information to follow your shipment.
If you have questions about your order or tracking information, contact us at:
5. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply if the order needs to be reshipped.
6. Delayed Deliveries
Although we aim to meet our estimated 7–9 business day delivery timeframe, delays may occasionally occur.
Possible causes include:
- Carrier delays
- Severe weather
- Holidays
- Transportation disruptions
- Incorrect address information
- Unexpected operational issues
We will make reasonable efforts to assist customers when a shipment is delayed.
7. Damaged Packages
If your package arrives damaged, please contact us as soon as possible.
Please provide:
- Your order number
- A description of the damage
- Photos of the shipping package
- Photos of the damaged product
Our team will review the information and provide further instructions.
8. Missing or Incorrect Products
If you receive an incorrect product or an item is missing from your order, please contact us promptly at:
Include your order number and a description of the issue so that we can investigate and assist you.
9. Shipping Restrictions
Shipping availability may vary depending on the product and destination.
Available shipping options and applicable charges will be displayed during checkout.
10. Contact Us
EXOTICS ARVIND LLC
Owner / Sole Member: Duhamel Durand Vigninou
EIN: 39-4895163
1265 Emory Place, Apt 208
North Liberty, IA 52317
United States
Email: contact@exoticsarvind.com
Website: exoticsarvind.com